Registering your intent to claim

Following our announcement earlier this summer, you can now register your intent to claim online.

If you cannot register online you can call us on 0141 471 8886 (Mon to Fri, 9am to 4pm).

The order in which we contact people to make their claims will follow the recommendations of the Infected Blood Inquiry rather than being based on when people registered.

If you have already been asked to start your claim as an infected person you do not need to register. However, you should register if you also intend to claim as an affected person or in relation to a deceased infected person.

Who can register

You can register if you are:

• an infected person, or their representative
• an affected person, or their representative
• both an infected and affected person, or their representative
• acting on behalf of a deceased infected person, with legal authority

Registration does not guarantee you are eligible for compensation. Eligibility will be determined later.

Claims on behalf of deceased affected people

Those acting on behalf of deceased affected people cannot register yet. The government has announced it will change the regulations so that these claims can be made. Once the law changes we will update the registration service.

After you register

Once you've registered your intent to claim, there's nothing more you need to do for now. You will get a confirmation email and a personal registration number.

When the service is ready for you, we'll contact you to confirm your identity and ask you for more information about your claim. We will then contact you to make your claim. We'll explain how to make your claim and the information you'll need to provide at that time.

You might not be contacted for some time, because we are still building a claim service. We will provide updates about when people will be able to start their claims on our website, and in our community update newsletters.

When we started the first claims for the first group, we began with small numbers of people. This allowed us to learn from each claim and build what we learned into the service. We will do the same for this and every other group too.

Making changes to your registration

Please let IBCA know if you need us to update your information after you have registered your intent to claim. For example if:

• there was a mistake in the information you gave when you registered
• you want to change information you gave, such as your contact details, or adding a representative
• you want your registration to be cancelled altogether

You should also let us know as soon as you can if any of the following happen:

• your infection information, or that of someone else named in the registration, changes
• you or someone named in the registration have been told they are approaching end of life
• someone named in the registration dies

Please call 0141 471 8886 (Mon to Fri, 9am to 4pm) to request a change. We will ask you to provide some details such as your name and date of birth so that we can match your request to your registration.