Phone
Phone: 0141 726 2397
Monday to Friday, 9am to 5pm, excluding bank holidays.
ibcaenquiries@ibca.org.uk
Please only use this email address for general enquiries and not for sharing personal information.
Media enquiries
For media enquiries only, contact ibca_media@cabinetoffice.gov.uk
Get email updates
If you would like to know more about the Infected Blood Compensation Authority (IBCA) and the compensation scheme as it develops, you can sign up to get updates by email.
You can also sign up to the mailing list by telephone.
If you are worried about fraud
We're putting in place ways of preventing, detecting and addressing fraudulent activity so we can ensure compensation reaches only the people who are eligible.
Contact us if you’re concerned about a message or phone call and want to check if it’s from us, or you have a general fraud query: fraud@ibca.org.uk.
If you've been a victim to fraud or cyber crime, report via the Action Fraud website or by calling 0300 123 2040. In Scotland, contact the police by calling 101. You should also report it to your bank immediately.
Make a complaint
How to complain about the service you get from the Infected Blood Compensation Authority: Make a complaint.