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About IBCA

Role and independence

The Infected Blood Compensation Authority (IBCA) was established in law and set up by the UK Government in response to the Infected Blood Inquiry. We pay compensation to people infected and affected by HIV, hepatitis B and C through contaminated blood, blood products or tissue. We also offer extra support, such as access to independent legal and financial advice when people make a claim.

IBCA is an arms-length body, independent from the government and sponsored by the Cabinet Office. This means that IBCA is not a government department.

The government is responsible for responding to the recommendations of the Infected Blood Inquiry and has created the Infected Blood Compensation Scheme, which it also funds.

Read more about IBCA's role and commitment to the infected and affected blood community through:

Commitment to the community

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

It is only by listening to, and gaining the trust of this community that we will be able to build and provide a service that works in the best possible way.

We know that the community has been denied answers, justice and support for too long, and now is the time for transparency and kindness.

The way the service works is informed by community engagement. We have also appointed user consultants. Their lived experience and insight is incredibly valuable.

Together we are designing the service to be accountable and compassionate. We treat those we are here to serve with respect and care. That's why each person claiming has a dedicated claim manager. They will listen and support you through the process.

Our 7 principles

IBCA works to 7 simple principles:

  1. Integrity
  2. Compassion
  3. Candour
  4. Transparency
  5. Fairness
  6. Efficiency
  7. Propriety in the use of public funds

Governance

Find out more about the people in IBCA and our work.

Stay up to date

You can sign up for community updates (email newsletter). You can also read previous community updates on GOV.UK.

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