Community drop-in sessions

Meet us in person at informal sessions across the UK

Introduction

We are holding drop-in events across the UK. These are informal sessions where you can meet IBCA team members face-to-face.

We've organised these in response to community feedback that said you would value face-to-face meetings alongside our online services.

You can ask questions about the claims process, talk about evidence you may need, or simply meet our team. Although we won't be able to go through individual claims, we can give examples of how claims are progressing so far, and discuss any worries you may have.

What to expect

The event will be informal. There will be no long presentations or fixed agendas.

We understand that attending may feel difficult for some people. We have designed these sessions to be as comfortable and discreet as possible. You can take things at your own pace.

You are welcome to bring a trusted friend or family member for support.

Support available

The British Red Cross will be at the event to offer independent emotional support. They are there to listen if you feel overwhelmed or need a quiet moment.

Accessibility support will also be available. Please let us know what you need when you sign up.

Upcoming events

• Birmingham – Wednesday 11 March 2026 (Registration is now closed)
• Manchester – Thursday 26 March 2026
• London – April
• Belfast – May
• Liverpool – June
• Cardiff – June

Dates to be confirmed as soon as possible.

*We chose these locations based on community feedback. If you think we've missed somewhere that community members would like to see us, please email us at ibca.engagement@ibca.org.uk.