Knowledge and trust of the Infected Blood Compensation Scheme
A strong sense of understanding
Knowledge of the compensation scheme broadly mirrors knowledge of IBCA overall, suggesting that those who are aware of IBCA are likely to be aware of the compensation scheme as well.
Two in five (41%) know a lot/fair amount about the Infected Blood Compensation Scheme, which has increased significantly from a third (30%) in December. As might be expected, those who have received compensation are most familiar with the scheme (91% say they know a lot/fair amount about it compared to 75% of those who have not yet received compensation).
| December 2025 | August 2026 | |
| A lot | 30% | 41% |
| A fair amount | 43% | 37% |
| Just a little | 18% | 17% |
| Heard of it | 7% | 7% |
| Never heard of it | 1% | 2% |
| % Net: Heard of | 99% | 98% |
| I have started my claim with IBCA and received compensation | 21% |
| I have started my claim but not yet received compensation | 15% |
| I have registered to start my claim but my claim has not yet been started | 62% |
| I have not registered my intent to claim | 1% |
Understanding how to register for information about the compensation scheme, and who is eligible for compensation remains high
Most understand where to go to register for information about the compensation scheme and who is eligible for compensation through it.
As expected, those with limited knowledge of the Infected Blood Compensation Scheme, are less likely to have a good understanding of where to sign up for information or who is eligible for the scheme.
There were no significant differences compared to the previous survey
How well, if at all, do you feel you understand each of the following aspects of the Infected Blood Compensation Scheme?
| December 2025 | August 2026 | |
| Very | 34% | 37% |
| Fairly | 48% | 48% |
| Not very | 13% | 11% |
| Not at all | 3% | 3% |
| Don't know / Prefer not to say | 2% | 1% |
| % Net: Understand | 82% | 85% |
| December 2025 | August 2026 | |
| Very | 36% | 37% |
| Fairly | 46% | 47% |
| Not very | 13% | 11% |
| Not at all | 3% | 4% |
| Don't know / Prefer not to say | 2% | 1% |
| % Net: Understand | 81% | 84% |
Concerns regarding fraud
Concerns remain within the community about the potential for fraudulent claims, but more are concerned about those who are eligible being victims of fraud.
Community members continue to express concerns about fraud occurring within the compensation scheme, especially surrounding those eligible being victims of fraud.
Those who have received compensation were more likely to express concern about those eligible for compensation being victims of fraud compared to those who had not yet received compensation (82% vs 73%).
To what extent, if at all, are you concerned about each of the following?
| December 2025 | August 2026 | |
| Very | 34% | 36% |
| Fairly | 37% | 38% |
| Not Very | 17% | 14% |
| Not at all | 4% | 4% |
| Don't know / Prefer not to say | 8% | 8% |
| % Net: Concerned | 71% | 73% |
| % Net: Not concerned | 20% | 18% |
| December 2025 | August 2026 | |
| Very | 28% | 32% |
| Fairly | 29% | 28% |
| Not Very | 23% | 21% |
| Not at all | 8% | 8% |
| Don't know / Prefer not to say | 13% | 11% |
| % Net: Concerned | 57% | 60% |
| % Net: Not concerned | 31% | 29% |