Overview

We ran a survey with members of the public to understand what they know and think about IBCA. we’re publishing the results to be open about what we heard.

The survey asked people how familiar they are with IBCA and the Infected Blood Scandal, how much they trust us and how confident they are that we can deliver compensation fairly. The surveys were conducted between March and May 2025, and these results are reflective of this time period.

Their feedback is helping us to see how the public feels about our work and how we can communicate with them. We’d like to thank everyone who shared their views. Thank you to those who took the time to share their experiences with us.

Rachel Forster
Director of Communications and Engagement

What we did

An online survey was emailed to a representative sample of the UK general public aged 18 or over.

The survey received 1,001 participants.

The topics covered were:

• awareness of the Infected Blood Scandal
• awareness of IBCA and understand of its role
• trust in IBCA
• understanding of the Infected Blood Compensation Scheme
• communications about the compensation scheme