Overview

We ran a survey with members of the public to understand what they know and think about IBCA. We're publishing the results to be open about what we heard.

The survey asked people how familiar they are with IBCA and the Infected Blood Scandal, how much they trust us and how confident they are that we can deliver compensation fairly. The surveys were conducted between November and December 2025, and these results are reflective of this time period.

This is the second survey we have carried out. The results of our previous survey are available to read here.

This feedback is helping us to see how the public feels about our work and how we can communicate with them. We'd like to thank everyone who shared their views.

What we did

An online survey was emailed to a representative sample of the UK general public aged 18 or over.

The survey received 1,005 participants.

The topics covered were:

• awareness of the Infected Blood Scandal
• awareness of IBCA and understanding of its role
• trust in IBCA
• understanding of the Infected Blood Compensation Scheme
• communications about the compensation scheme
• awareness and perception of the registration service
• awareness and perceptions of the compensation calculator