Overview
We ran a survey with members of the public to understand what they know and think about IBCA. We're publishing the results to be open about what we heard.
The survey asked people how familiar they are with IBCA and the Infected Blood Scandal, how much they trust us and how confident they are that we can deliver compensation fairly. The surveys were conducted in July 2026, and these results are reflective of this time period.
This is the third survey we have carried out. The results of our previous survey are available to read here.
This feedback is helping us to see how the public feels about our work and how we can communicate with them. We’d like to thank everyone who shared their views.
All information in this report was provided to IBCA by an independent research agency. We are sharing the findings of this survey as was presented to us by the agency, and have not altered those findings in any way.
What we did
An online survey was emailed to a representative sample of the UK general public aged 18 or over.
The survey received 1,000 participants.
The topics covered were:
- awareness of the Infected Blood Scandal
- awareness of IBCA and understand of its role
- trust in IBCA
- understanding of the Infected Blood Compensation Scheme
- communications about the compensation scheme
- awareness and perception of the registration service
- awareness and perceptions of the compensation calculator