After the Infected Blood Compensation Authority (IBCA) was set up in May 2024, we made a commitment to be open and transparent.
As part of that pledge, we recently said we would begin regularly publishing how many claims we are processing and how much compensation has been paid. We will shortly be setting up this page on our website. In the meantime, the January figures are:
- 67 people have been invited to start their compensation claim
- 43 people accepted their invitations and submitted their claim
- 11 offers of compensation have been made, totalling £13.4m
- So far 7 people have accepted their offers with more than £6.5m paid in compensation
The claims process
We’re working to make the claims process as easy as possible. This includes:
- Initial invites sent via email or post, depending on people's preferences
- Follow-up call from dedicated claims manager (over the phone, or video call depending on preferences)
- Claims managers work through information we already hold, with the person making the claim. They will identify any additional information needed and get this on behalf of the person making the claim, if they agree and where it is available.
- Claims Manager and person claiming agree information is correct in the declaration form (this supports the calculation of the compensation amount)
- Calculation is made, and discussed with the person claiming
- If calculation is agreed, a compensation offer is made
- Throughout this process, the person making the claim is kept up to date on progress
People have up to three months to decide whether to accept their offer of compensation, once received. For some people, it can be useful to take more time to consider a compensation offer and seek further advice. Feedback from the first people to claim shows that independent legal and financial advice, paid for by IBCA, has been useful.